The mHelpDesk alternative that starts free
Long-running field service management software for home-service businesses, sold through a sales call. If you are shopping for a replacement, here is a complete alternative with published prices, compared honestly.
Pricing verified 2026-09-14
What each one costs
mHelpDesk pricing: three bundles priced by included user count, published only in their help center.
- Pro3 usersBilled monthly. The rate for users beyond the included 3 is not published.$169/mo
- Growth8 usersBilled monthly. The rate for users beyond the included 8 is not published.$249/mo
- Success10 usersBilled monthly. The rate for users beyond the included 10 is not published.$374/mo
No annual rate, per-additional-user rate, or setup fee is published. The marketing site carries no pricing at all (mhelpdesk.com/pricing/ returns 404) and routes buyers to a sales call; the rate card sits only in their help center. Implementation fees are reported by third parties but not published officially.
Free trial: Advertised on their site; length not published. Free plan: no.
- Starter2 seats includedFree to start. No card required.Free
- Solo2 seats includedFor one person running the whole operation.$12/mo$10/mo annual
- Growth5 seats includedFor teams dispatching jobs every day.$39/mo$32.50/mo annual
- Scale10 seats includedFor operations running a full board every day.$99/mo$82.50/mo annual
Every price public. Annual billing gives you 2 months free. No card required to start.
Feature by feature
Compared against publicly documented capabilities as of 2026-09-14. Where mHelpDesk's scope is unclear we mark it Unclear rather than claim it is missing. Our column reads live from the same source as our pricing page.
Legend: Limited = present but narrower. Add-on = costs extra. Field labels show the plan where a capability turns on.
Where mHelpDesk is strong
- Easy to learn with accessible navigation
- Strong custom fields and forms
- Established platform with a mature feature set
- Responsive customer support by chat
What buyers flag
- Pricing is hard to find: the marketing site's pricing page returns a 404 and routes buyers to a sales call, and the only rate card sits in a help-center article
- Bundles are capped at 3, 8, and 10 users and the price for users beyond those counts is not published
- Reviewers report persistent bugs, slowdowns, and a poorly rated Android app
- Reporting is limited and hard to customize
- QuickBooks sync, a headline feature, draws recurring import and export complaints
- Only three integrations (QuickBooks, Google Calendar, HomeAdvisor)
Drawn from public reviews and their own published pricing structure.
What only Field includes
- Hiring + onboarding with e-sign W-9 / W-4
- AI that acts on your live data
- Autonomous AI employees you can build
- AI video + creative studio from your photos
Common questions
How much does mHelpDesk cost?
mHelpDesk pricing starts at $169 per month (three bundles priced by included user count, published only in their help center). No annual rate, per-additional-user rate, or setup fee is published. The marketing site carries no pricing at all (mhelpdesk.com/pricing/ returns 404) and routes buyers to a sales call; the rate card sits only in their help center. Implementation fees are reported by third parties but not published officially.
Does mHelpDesk have a free plan?
No. mHelpDesk offers a trial (advertised on their site; length not published), but no free plan. Field starts free, with no card required.
Is there a cheaper alternative to mHelpDesk?
Field starts free and paid plans run $12 to $99 per month, with 2 months free on annual billing. Every price is published, so you can check the numbers yourself before signing up.
What is the main difference between mHelpDesk and Field?
mHelpDesk is long-running field service management software for home-service businesses, sold through a sales call. Field covers the same daily work and also includes an AI assistant on every plan, a branded website from the first paid tier, and hiring with e-signed tax forms, at published prices that start free.
How do I switch from mHelpDesk?
Start free, bring your existing records over, and run both side by side until you are confident. There is no card required to start and no contract locking you in.
mHelpDesk is a trademark of its owner; auzzet is not affiliated with or endorsed by it. Competitor pricing and features were checked on 2026-09-14 from the public pages listed in our records and can change at any time; confirm current numbers on their site. Spot something out of date? Tell us and we will fix it.